FAQ’s

Why do I need private duty home care for my loved one?

Private duty home care is important to ensure the well-being of your loved one. Most seniors prefer to stay in the comfort of their own home rather than moving into a facility. Private duty home care ensures that they receive assistance with the tasks necessary for daily living while remaining safe. Medicare does not cover the costs associated with the services provided by private duty home care. Medicare covers Medical or skilled home visits by Registered Nurses, Physical Therapists, Occupational Therapists, Speech Therapists, Medical Social Workers and Certified Nursing Assistants for bath visits for a specific amount of time depending on patient diagnosis.

What types of services do you provide?

We provide assistance with activities of daily living (ADLs), as well as medication management, and patient advocacy services.

What are ADLs?

ADLs are the “Activities of Daily Living” or personal care activities. They include: Eating, Bathing, Dressing/ Grooming Toileting, and Transferring (getting up from a bed or chair). Most Long Term Care policies will only cover when assistance, even stand by is needed with two or three Activities of Daily Living. Often those with Alzheimer’s and Dementia will not need to meet the number of ADL requirement in order to utilize their long term care insurance benefits.

Do you only take care of seniors?

We specialize in taking care of seniors but we are glad to care for anyone needing assistance with ADLs, or personal care assistance.

Do you provide services in facilities?

Yes, we provide caregivers in independent living facilities, assisted living facilities, nursing homes and hospitals.

Is there a charge for an initial consultation?

No, we will send a care manager out to the home for an initial consultation free of charge.

Is there a “Contract for Services” and if so, what is the cancellation policy?

No, our services come with no strings attached. We require no contract; we will provide the level of care you feel is necessary. You will be billed according to the care we provide.

Do you provide twenty-four hour care?

We are happy to provide twenty-four hour care. We break these shifts into 8 or 12 hour segments because our caregivers are not permitted to sleep while assisting a client. This ensures that our caregivers are always alert to provide personal care assistance to our clients.

What is the minimum number of hours required per shift?

We are happy to provide care in increments as small as one hour. As a home health care provider, we understand that sometimes only a little personal care assistance is needed, our care is customized to your needs.

How are your services paid for?

Private duty care services can be paid for through a long term care insurance policy or by private pay.

How are calls handled after business hours and on weekends?

We have administrative staff as well as nurses on call 24 hours a day 7 days a week. We are always available to answer our phone for our clients, their families, or caregivers.

Will I be notified of changes in my loved one's condition?

Yes, upon determining a plan of care for your loved one we will note your contact preferences in addition to insuring compliance with all patient privacy laws.

What is the difference between a CNA and an HHA?

Both CNAs and HHAs are trained to provide personal care assistance for you in the comfort of your home. However, the main difference between the two is that the majority of CNA training is done in the hospital or facility setting while HHAs complete their training in the home setting.

Are your employees screened?

Yes, as a home health care provider we know this importance of safety. All of our employees are given a level 2 background screening in addition to having their CNA (Certified Nurse Assistant) or HHA (Home Health Aide) license.

Is there supervision of the caregivers by administrative staff?

Yes, all of our caregivers are supervised by our administrative office staff as well as our team of nurse case managers. Our skilled nurses perform supervisory visits to ensure that the client’s care plan is being followed as well as to ensure that the caregivers are in compliance with all of our private duty care policies.

Why should I go through an agency as opposed to privately hiring someone?

There are several significant benefits you receive when hiring a caregiver through a licensed home health care agency. Their license means they have to meet many state requirements for a higher level of care. Oversight is a major plus because you have someone to address concerns with and you have recourse when a care plan needs adjusting. Private duty care enables an individual to remain mostly independent in their own home for longer, instead of needing an Assisted Living Facility or Nursing Home care. In addition to having someone overseeing the caregivers and the care provided, the entire screening process of choosing credible and experienced aides is done for you. A licensed home health care provider will work to make the best match possible. Working with a licensed agency also ensures that an additional caregiver will be able to assist you should your regular caregiver be unavailable.

How do I start services?

Just Call Us TOLL FREE at 1- 800-335-2150 To speak with Pam, our Senior Resource Specialist. She can answer any additional questions you have and will begin the process with you.

What Others Are Saying About Bayshore Home Care

  • “GREAT provider of Home Health Care with dedicated and thoughtful team members in all areas of service. Their company comprises the best of the best in responsible and caring professionals!" E.N.”

    Senior Living Community

    Executive Director

  • “This company takes superior care of their clients! Would highly recommend!" L.S.”

    Senior Living Community

    Executive Director

  • “So thankful for this company!" H.H.”

    Senior Living Community

    Executive Director

  • “They never disappoint me...if I need someone last minute..they always come through...”

  • “90% of home health aides are good to excellent!" A.Y.”

  • “For dependable and affordable medical attention at home, you can take my advice and call Bayshore Home Care, the company that has helped me quite a few times with its great services. I would recommend this company to all my friends for such emergency requirements." J.P.”

  • “Wonderful company! They treat their patients like family." J.M”

  • My husband and I took a trip to New York recently and we would be away from my mother at home. I was nervous about having someone in my home 24/7 but your caregivers did a fabulous job. The scheduling department made me feel so confident about making a trip ...

  • I just wanted to let you know that I appreciate everything that Bayshore is doing for my mother.  You folks are going above and beyond!  - Sarah  

  • I wanted to follow up with gratitude for all of the help and coverage that you provided for us this winter.  It was amazing & helped both my folks & the family so very much. It also provided for peace of mind. We wish we had your services here in ...

  • I came to town to visit my mother and I have found everything to be going just perfect! Thank you. – Florence

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