What we learned from hurricane Irma

Bayshore has served Tampa Bay for 31 years, but never have we faced a test quite like Irma. “It was challenging to say the least,” said owner, Suzanne Johnson. “We were checking the forecast twice every hour to see what we needed to do to make sure all our clients and caregivers would be safe.” By the end of the week, each client had a plan in place and knew where they would be during the storm and who would be “hunkering down” with them. “It really was amazing to see the whole team work together and do all that needed done to prepare for the storm.”

Our caregivers’ compassion and reliability was on full display during the storm. A dozen unique stories could have been written about the way these individuals exhibited the very best of Bayshore. Several of our caregivers packed their suitcases and moved in with our clients so that they could maintain their peace of mind and provide for their needs during the storm. There was one caregiver who willingly slept on an air mattress in a nursing home so that she would be available at a moment’s notice. In fact, the facility staff told us that she was not only attentive to the clients under her care but also to many others who required extra help. Some of our staff even stayed at evacuation shelters with our clients to ensure their needs where met. And several caregivers braved the road debris to get to their clients’ homes in the early morning hours after the storm had past. “All I can say is, we have some superstar caregivers and they all deserve an enormous thank you,” said Johnson.

In the week following the storm our offices had very limited power, phones and internet and yet we were able to work as a team and get the job done regardless. We learned many valuable lessons this summer, but the two greatest have been that our team is  STRONG under pressure and our emergency preparedness plans work.

While we hope more than three decades pass before another hurricane sets its sights on our coast again, we are more confident than ever that we have the practices and people in place to offer excellent care no matter the obstacles. We know that without extraordinary caregivers our job would have been much harder. That’s why we want to say, “THANK YOU! THANK YOU! THANK YOU!” to our beloved caregivers. You all rock!

 

Written by: Hunter Hughes, HR Coordinator 

Published Date: September 26, 2017

What Others Are Saying About Bayshore Home Care

  • I was apprehensive about engaging a service here not being familiar with the companies and concerned about my wife’s care while I was away working but it has worked out beyond our expectations. We both felt 100% secure and confident that [our caregiver] would properly…

    Lorenzo P.

  • To our friends at Bayshore: Congratulations for being among the best Tampa Bay companies to work for! We are on the receiving end of your great company and very much appreciate the care you provide.

    Rebecca J.

  • There is just no way that I can express my appreciation for what you have done for my Aunt over the years. With me being out of state, I cannot tell you what a Godsend you all have been and how you have cared for…

    Barbara C.

  • I want to thank you for making it possible for my mother to live at her home. Your caregiver made sure my mother took her medication, got nourishment, and made sure she was safe and comfortable.

    John V.

  • I want to thank the staff of Bayshore for the fine service provided to my father over the past four years while he was in his home and then a resident in an assisted living facility. Everyone was very responsive to my requests and always…

    Judy

  • Whether our residents need help with medications, bathing, companionship or just someone to lend a loving ear, the entire Bayshore team always responds promptly and has proved to us time and time again that they truly care.

    Senior Living Community
    Executive Director

  • Without Bayshore Home Care and the care and companionship they provided, I fear that my client would have been institutionalized. Your caregivers enabled my client to live in her home and enjoy a greatly enhanced quality of life as she was provided with the proper…

    Elder Law Atty.
    Pinellas County

  • Thank you so much for the caregivers you have provided for us. As you know, my husband had a very difficult post- operation period. I think that he has turned a corner now and is improving daily. The care that your staff provided made a…

    Janice M.

  • I really value the fact I do not have to worry about my mom while she is in your care. I also really value the socialization she is getting from your caregivers.

    Dean W.

  • The caregiver you sent us is a great communicator and provides a great loving environment for my Grandparents.

    Stacy M.